Comprehensive and accurate customer service

Global CRM System

The One multiple wing, three-network integration, Multi-network interaction concept is to provide a customised customer-focused Basic Service Marketing for all Tien’s brands

Intelligent Service:

Through the storage of intelligent knowledge Base, customers around the world can achieve 7*24 hours of online self-service solutions, across language, time zone, national boundaries, cultural constraints, with a timely response to services

Global-Channel Services

Service channels cover online and offline channels, build a complete customer service channel network, through multi-perspective business support, to provide efficient service support

MARKETING SERVICE

Training Support

Customer Service has a sound Training and Education Assessment System and Qualified Trainers to meet the increasing demands of the Customer Service Department

Big-Data Support

The CRM System supports 360° Customer Information Analysis and provides data for Strategic Development, Business Policy and Market Planning

Tele-Marketing

Big-Data service can explore the potential needs of customers and provide attractive consumption solutions through tele-marketing and achieve a high rate of orders and a win-win situation between the company and the customer
CRM GLOBAL ONLINE PLATFORM

The latest Tiens Global CRM system brings you

An unprecedented Service Experience An Excellent Customer Service Team to serve you wholeheartedly